.message-modal-overlay{z-index:50;padding:1rem;padding-top:max(1rem,env(safe-area-inset-top));-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background-color:#00000080;justify-content:center;align-items:flex-start;animation:.2s ease-out overlay-fade-in;display:flex;position:fixed;inset:0;overflow-y:auto}@keyframes overlay-fade-in{0%{opacity:0}to{opacity:1}}.message-modal-container{background:#fff;border-radius:16px;flex-direction:column;width:100%;max-width:900px;max-height:90vh;animation:.3s ease-out modal-slide-in;display:flex;overflow:hidden;box-shadow:0 25px 50px -12px #00000040}@keyframes modal-slide-in{0%{opacity:0;transform:translateY(-20px)scale(.95)}to{opacity:1;transform:translateY(0)scale(1)}}.message-modal-container .conversation-detail-container{background:#f9fafb;flex-direction:column;max-width:100%;height:100%;min-height:0;margin:0;padding:0;display:flex}.message-modal-container .conversation-loading{flex-direction:column;justify-content:center;align-items:center;gap:16px;min-height:400px;display:flex}.message-modal-container .conversation-loading .spinner{color:#3b82f6;animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.message-modal-container .conversation-header{background:#fff;border-bottom:1px solid #e5e7eb;flex-shrink:0;align-items:center;gap:16px;padding:16px 24px;display:flex;position:relative}.message-modal-container .close-button{cursor:pointer;color:#374151;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;padding:8px;transition:background .2s;display:flex;position:absolute;top:50%;right:16px;transform:translateY(-50%)}.message-modal-container .close-button:hover{background:#f3f4f6}.message-modal-container .conversation-header-info{flex-wrap:wrap;flex:1;align-items:center;gap:12px;padding-right:40px;display:flex}.message-modal-container .conversation-header-info h1{color:#111827;margin:0;font-size:18px;font-weight:600}.message-modal-container .general-subject-input{color:#111827;background:0 0;border:none;border-bottom:2px solid #3b82f6;outline:none;width:100%;min-width:200px;padding:2px 4px;font-family:inherit;font-size:18px;font-weight:600}.message-modal-container .general-subject-input::placeholder{color:#9ca3af;font-weight:400}.message-modal-container .context-badge{color:#1e40af;text-transform:uppercase;letter-spacing:.5px;background:#dbeafe;border-radius:6px;padding:4px 8px;font-size:11px;font-weight:700}.message-modal-container .context-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;flex-shrink:0;align-items:center;gap:16px;margin:16px 24px;padding:16px;display:flex}.message-modal-container .context-card.order-context{border-left:4px solid #f59e0b}.message-modal-container .context-card.product-context{border-left:4px solid #3b82f6}.message-modal-container .context-card svg{color:#6b7280;flex-shrink:0}.message-modal-container .context-info{flex:1}.message-modal-container .context-info h3{color:#111827;margin:0 0 4px;font-size:16px;font-weight:600}.message-modal-container .context-info p{color:#6b7280;margin:2px 0;font-size:14px}.message-modal-container .context-image{-o-object-fit:cover;object-fit:cover;border:1px solid #e5e7eb;border-radius:8px;flex-shrink:0}.message-modal-container .messages-container{background:#f9fafb;flex:1;min-height:300px;padding:24px;overflow-y:auto}.message-modal-container .messages-container::-webkit-scrollbar{width:8px}.message-modal-container .messages-container::-webkit-scrollbar-track{background:#f3f4f6}.message-modal-container .messages-container::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:4px}.message-modal-container .messages-container::-webkit-scrollbar-thumb:hover{background:#9ca3af}.message-modal-container .no-messages{text-align:center;color:#9ca3af;padding:60px 20px}.message-modal-container .messages-list{flex-direction:column;gap:16px;display:flex}.message-modal-container .message-bubble{border-radius:16px;flex-direction:column;gap:4px;max-width:70%;padding:12px 16px;animation:.3s ease-out message-fade-in;display:flex}@keyframes message-fade-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.message-modal-container .message-bubble.user{color:#fff;background:#3b82f6;border-bottom-right-radius:4px;align-self:flex-end}.message-modal-container .message-bubble.admin{color:#111827;background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:4px;align-self:flex-start}.message-modal-container .message-sender{opacity:.8;font-size:12px;font-weight:600}.message-modal-container .message-bubble.admin .message-sender{color:#f59e0b}.message-modal-container .message-text{word-wrap:break-word;white-space:pre-wrap;font-size:15px;line-height:1.5}.message-modal-container .message-time{opacity:.7;text-align:right;font-size:11px}.message-modal-container .message-input-container{background:#fff;border-top:1px solid #e5e7eb;flex-shrink:0;align-items:flex-end;gap:12px;padding:16px 24px;display:flex}.message-modal-container .message-input{resize:none;border:1px solid #d1d5db;border-radius:12px;flex:1;max-height:120px;padding:12px 16px;font-family:inherit;font-size:15px;transition:all .2s}.message-modal-container .message-input:focus{border-color:#3b82f6;outline:none;box-shadow:0 0 0 3px #3b82f61a}.message-modal-container .message-input:disabled{cursor:not-allowed;background:#f3f4f6}.message-modal-container .send-button{color:#fff;cursor:pointer;white-space:nowrap;background:#3b82f6;border:none;border-radius:12px;align-items:center;gap:8px;padding:12px 24px;font-size:15px;font-weight:600;transition:all .2s;display:flex}.message-modal-container .send-button:hover:not(:disabled){background:#2563eb;transform:translateY(-1px);box-shadow:0 4px 12px #3b82f64d}.message-modal-container .send-button:disabled{cursor:not-allowed;background:#9ca3af;transform:none}.message-modal-container .send-button .spinner{animation:1s linear infinite spin}@media (max-width:768px){.message-modal-overlay{align-items:flex-end;padding:0}.message-modal-container{border-radius:0;max-width:100%;height:100vh;max-height:100vh;animation:.3s ease-out modal-slide-up}@keyframes modal-slide-up{0%{opacity:0;transform:translateY(100%)}to{opacity:1;transform:translateY(0)}}.message-modal-container .conversation-header{padding:12px 16px}.message-modal-container .conversation-header-info h1{font-size:16px}.message-modal-container .context-card{margin:12px 16px;padding:12px}.message-modal-container .messages-container{padding:16px}.message-modal-container .message-bubble{max-width:85%}.message-modal-container .message-input-container{padding:12px 16px}.message-modal-container .send-button span{display:none}.message-modal-container .send-button{padding:12px}}.message-modal-container .close-button:focus{outline-offset:2px;outline:2px solid #3b82f6}@media (prefers-reduced-motion:reduce){.message-modal-overlay,.message-modal-container,.message-modal-container .message-bubble,.message-modal-container .conversation-loading .spinner,.message-modal-container .send-button .spinner{animation:none}}